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COVID-19 Update: We are open and ready to see you. Click here to learn about our advanced safety protocols
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Advanced Safety Protocol Dentistry – LANCASTER, TX

Steps We're Taking to Make
Every Visit Safe

At Lancaster Family Smiles, the safety of our patients and staff is our top priority. We are excited to be able to see you smile, and we have put in place advanced protocols to make your visit safe. Please see below for a quick introduction to these steps, and do not hesitate to give us a call with any questions or concerns.

Advanced Staff Training

Each member of our team has completed additional awareness and prevention programs to enhance their knowledge and preparedness.

Pre-Screening of Every Patient

A quick health questionnaire and consent form along with a no-touch temperature check will be completed when you arrive at our office.

Hospital-Grade Hand Sanitizing Station

Every patient will be asked to thoroughly disinfect their hands before entering the clinical area of our practice.

Social Distancing in Place

Fewer chairs in our reception area, helpful signs and one-way traffic in our treatment area make 6’ spacing a practical reality.

N95 & ASTM Level 3 Masks

The beautiful smiles of our clinical team – dentists, hygienists, and assistants – will be protected behind double-masking at all times.

Front Desk Masks

Even our friendly administrative team will be wearing ASTM Level 3 masks. Don’t worry. They are smiling behind those masks!

Cleaning After Every Appointment

We are super clean as we thoroughly wipe, sanitize, and disinfect all instruments, equipment and surfaces in each operatory after every patient.

Deep Cleaning Every Evening

Along with cleaning and sanitizing during the day, we take things to another level at night with a thorough top-to-bottom scrub down.

CDC-Approved Instrument Sterilization

This is standard procedure at all times, and nothing has changed. Anything that goes near your mouth is heat and pressure cleaned between every use.

Face Shields

Two masks are not enough. Our clinical team will also protect you and themselves through the use of FDA Approved PET face shields.

Disposable, Protective Coats & Hats

When appropriate, our team will utilize another layer of protection to minimize the spread or absorption of airborne particles.

Sequenced Patient Scheduling

Plain and simple, we are not seeing as many patients. We are allocating more time between visits for coming, going and cleaning.

Daily Health Checks of Our Team

No contact temperature checks and a quick set of questions will ensure our team is ready, willing and able to provide safe dental care – every day.

No Handshakes or Hugs

We truly do love our patients. However, we will save our hearty welcomes and goodbyes for a later date when things are "back to normal".

No Office Tours

We enjoy starting every new patient visit by showing off our amazing practice. These tours will have to wait for your next visit.

No Patient Gloves Allowed

Minimizing cross-contamination is an important part of our plan. We will ask you to dispose of any outside gloves before you enter.

Advanced Chairside Suction

Whenever possible, we will activate high speed evacuation to minimize aerosol contamination and improve air quality.

HEPA Air Filtration

Our air has never been cleaner. We have added HEPA-grade filters to our HVAC system along with stand-alone air cleaners in each operatory.

Anti-Microbial Rinse

In addition to brushing and flossing before your visit, we will provide an Oracare solution to rinse in your mouth for 60 seconds and reduce bacteria.

Expanded Patient Appointments

In an effort to save you time and multiple exposures, we are offering extended appointments. This allows us to do more dentistry in a single visit.

Family Friendly Scheduling

We are now able to see up to 6 family members during the same visit. It is almost like your own, private dental experience.

At-Risk Patient Hours

Relax. We have hours dedicated exclusively to our mature and medically-concerned patients. Let us add peace-of-mind to your next visit.