New Dental Patient Information Lancaster

Treating Patients Like Family From the Start

Man in dental chair smiling while female dentist examines his teeth

The moment you arrive at Lancaster Family Smiles, you can expect an experience like no other. Not only will you be greeted by a warm and friendly team member, but you’ll also receive first-rate, compassionate care that makes you feel like you’re part of our family. Welcoming new patients and individuals of all ages, we look forward to creating a positive experience for you and your loved ones and are here to answer any questions about your upcoming visit to our Lancaster office.

Your First Visit

Female patient sitting in chair and talking to dentist

We look forward to meeting you! That’ll be our team’s top priority at your initial appointment – learning everything we can about your unique dental needs, personal goals, and personality. Our doctors believe in the power of individualized care, and this information is sure to help us make you feel right at home. During this visit, we’ll perform a comprehensive exam that includes digital X-rays, a thorough visual inspection, periodontal screenings, and more. Then, we’ll review the results with you and recommend possible treatment solutions that will restore your smile’s full health and happiness.

Patient Forms

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We make it easy for you to fill out our necessary forms at home before your first appointment, or you can let our experienced staff help you fill them out at our check-in kiosk.

Online Forms Privacy Act Form

Medical Billing Form

Dental Insurance Welcome!

Filling out dental insurance form on clipboard

We understand the cost of oral healthcare can be overwhelming, especially when trying to take care of multiple smiles in your family. This is why Lancaster Family Smiles is pleased to be an insurance-friendly dental practice. Not only are we in-network with most major PPO insurance plans, but we also accept an array of PPOs as well as Medicaid, CHIP, and Medicare plans.

We’re in-network with the following benefit providers:

  • Aetna
  • Assurant
  • Basic Dental
  • BlueCross BlueShield
  • Cigna
  • Delta Dental
  • Delta Dental Premier
  • Guardian
  • Humana
  • MetLife
  • United Concordia
  • United Healthcare
  • + many more!

Don’t see your plan? Chances are we will take it! Call us to talk with our friendly team.

Learn More About Dental Insurance

No Dental Insurance? Join Our Loyalty Program

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Our patients can still save hard-earned money on quality dental care with the help of our in-house loyalty program. The process is simple – for a monthly fee (starting at $199), patients can access a variety of valuable benefits, including two annual exams, two annual cleanings, and up to 30% off all other dental treatments. For more details, please contact our Lancaster dental practice directly or ask us at your next appointment!

Affordable Financing Available

Filling out financing form with a pen

If a treatment you require is not covered by your dental insurance or the out-of-pocket costs you need to pay are still too high, there is a solution! With flexible financing, you can enroll in a plan that works with your timeframe and budget, allowing you to make manageable monthly payments. We work with CareCredit, Cherry, Sunbit, Basis, and Proceed Finance, so call us to inquire about how you can apply today.

Apply for CareCredit Apply to Cherry Apply for Sunbit Apply for Basis Apply for Proceed Finance

Special Offers

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Throughout the year, our dentists provide special offers to patients who desire to save money while working toward a healthier smile. While these may change periodically, you may find valuable savings on dental implants, wisdom tooth extraction (with sedation), new patient exams, Invisalign, and more. Click the link below or call us if you have any questions.

See Our Special Offers